Central Dispatch

Van Buren County Central Dispatch currently has a staff of 12 full-time dispatchers, 2 shift supervisors and is led by 911 Director, Tim McGee. Central Dispatch operates around the clock and is responsible for answering over 125,000 phone calls, and dispatching an average of 65,000 calls for service annually. They provide dispatch and emergency communications for 14 fire departments, 13 emergency medical services, and 11 law enforcement agencies across Van Buren County.

Van Buren County 911 Mission & Objectives

Van Buren County 911's Mission

Van Buren County Central Dispatch serves our citizens, visitors, and public safety agencies by providing the critical communications link to emergency services, through compassionate, courteous, and professional dispatch services.

Objectives & Priorities

• Receive and process emergency 911 calls from the public in a timely and efficient manner.
• Deploy appropriate and necessary resources to meet the emergency needs for mitigation and elimination of the incident.
• Provide communication and related support services to public safety agencies.
• Appropriately prioritize, disseminate, and/or refer requests for emergency services.

Smart 911

Smart911 allows citizens to provide the additional details that 911 call takers may need in order to assist them during an emergency.

When you dial 911 today, the information received by the 911 call center can be limited based on the type of phone you are calling on. With Smart911, anytime you make an emergency call from a phone registered with your Safety Profile, the 911 system recognizes your phone number and automatically displays your profile on the screen of the call taker who receives your call.

Visit the Smart911 website to sign up or read more about how this could help you, your family and pets.