When scheduling a ride, you will be given a 15-20-minute time frame for your pickup (e.g. pickup time for a 10:00 AM appointment may be between 9:00 AM and 9:20 AM). Pickup times for transit between communities or outside city limits may vary by more than 30 minutes. You may wait in your residence until the driver arrives. He/She will honk the horn and can wait for up to three (3) minutes only, so please be ready. For your return trip, the driver will pick you up within 15 minutes of your requested return time. Should your trip times change, or you wish to cancel, please notify the scheduling office immediately.